Position: Service Consultant Trainee
Desirable Skills &
Expertise:
- We prefer candidates with 1-2 years
of work experience but welcome fresh graduates as well.
- Eligibility: MBA, BBA graduates, or
fresh graduates without prior experience.
- Enthusiastic about the opportunity to
develop highly scalable and world-class products.
- Demonstrates intellectual humility,
combining intelligence, drive, creativity, and a willingness to learn from
mistakes while lifting others up.
- Possesses a keen business sense and
can align it with organizational goals.
- Demonstrates excellent communication
and analytical skills, maintaining professionalism at all levels.
- Strong leadership, organizational,
planning, and project management skills are a must.
- Ability to work independently and be
self-directed.
- Quick learner who can make
significant individual contributions and manage multiple projects
concurrently within a team environment.
- Proactive, takes initiative, and
drives tasks and issues to resolution.
Job Description:
Are you a dynamic and
passionate individual ready to embark on an exciting career journey with the
Global Innovator team? Do you possess the drive to excel and want to leverage
your skills in the world of technology? At SmartDocs, we offer an unparalleled opportunity
to launch your career in the tech industry. If you're looking for a company
that values your ideas, appreciates your unique talents and contributions, and
fosters a dynamic, flexible, and enjoyable work environment, then SmartDocs is
the perfect place for you. We are deeply committed to our employees, clients,
customers, our vibrant work culture, and, above all, our cutting-edge
technology.
As a member of the
Service Consultant team, you will play a pivotal role in empowering SmartDocs
to deliver world-class technology solutions to our customers. We give
preference to candidates with 1-2 years of work experience, but we also welcome
fresh graduates who are enthusiastic about starting their careers in a
fast-paced environment.
Registration Link : Click Here
Key
Responsibilities:
- Serve as a functional advisor to
clients within the Solution Consultant team, translating business
requirements into solution configurations and overseeing the overall
solution delivery.
- Create functional solution
specifications and configure solutions based on business requirements
using SmartDocs software products.
- Ensure a smooth transition for
clients from implementation to support phases.
- Manage post-demo engagement until
customers are satisfied with the product.
- May be required to develop sales
presentations, customer-facing collateral, cheat sheets, etc.
- Proactively prepare and lead partners
in solution adoption and innovation features.
- Collaborate with internal teams,
including product management, engineering, marketing, and delivery, to
design solutions for customers.
- Oversee multiple concurrent
implementations, ensuring timelines are met and issues are promptly
addressed while adhering to organizational standard operating procedures.
- Highlight issues to designated team
contacts and cross-functional teams to ensure timely resolution of client
concerns.
- Develop and maintain in-depth product
knowledge.
- Guide clients through various project
stages and transition to the support organization.
- Communicate project status to
Services Managers and clients.
- Review existing business processes and participate in the Process Improvement Program.
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